How People2.0 enabled seamless transition and enhanced compliance across APAC
Summary
A global agency transitioned from their existing payroll provider to People2.0, achieving a seamless transition across multiple regions in just 60 days. The collaboration led to enhanced compliance, streamlined workflows, and improved experiences for both contractors and hiring managers.
Opportunity
A global agency operating across the Asia Pacific, including Australia, New Zealand, Hong Kong, and Singapore, faced challenges with their previous payroll service provider. The provider’s misalignment with the agency’s culture and inadequate support for high-skilled contractors creating a need for a more compatible partner. The agency required a solution that could streamline contractor management, enhance visibility, improve workflows, and ensure compliance across diverse regulatory environments.
Solution
The global agency partnered with People2.0 for our deep expertise in managing global contingent workforces and their proven ability to deliver results in complex regulatory landscapes.
The agency required a rapid and effective solution, and People2.0 delivered by completing the transition of the entire contractor base in less than 60 days. This achievement was made possible through meticulous planning, expert project management, and close collaboration with the agency’s internal teams.
To ensure a smooth transition, People2.0 conducted on-site education sessions across multiple regions. These sessions were instrumental in aligning contractors with the new processes and systems, reducing the learning curve, and minimizing disruptions to ongoing operations. The education sessions were complemented by the integration of People2.0’s advanced technology solutions with the agency’s existing Vendor Management System (VMS). This integration provided the agency with centralized control and enhanced visibility over their global workforce, allowing for more efficient management of their contractor base.
Automation played a key role in the solution provided by People2.0. By automating critical processes, such as timesheet approvals and payroll management, the agency was able to significantly reduce manual errors, accelerate processing times, and ensure that contractors were paid accurately and on time. This not only improved compliance with local regulations but also enhanced the overall contractor experience, leading to higher satisfaction and retention rates.
Results
The collaboration between People2.0 and the global agency led to substantial and measurable improvements:
- Successful transition: The entire contractor base was transitioned in less than 60 days, ensuring minimal disruption to operations.
- Improved contractor experience: Contractors experienced smoother processes and timely payments, contributing to higher satisfaction levels.
- Enhanced compliance: Our automated processes ensured adherence to local regulations, minimizing risks related to global payroll and contractor management.
- Streamlined operations: Integrating People2.0’s solutions with the agency’s existing VMS system improved workflow efficiencies, enabling better management of the global workforce.
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Are you facing challenges with contingent workforce or payroll management? Contact People2.0 today to learn how our tailored solutions can support your company’s growth and efficiency.
