Mai Dowdies’ extensive experience as Director of Client Services at People2.0 is defined by her unwavering passion for delivering exceptional customer service. She excels in providing daily consultation, strategic advice, and hands-on support to both clients and Strategic Account Representatives—ensuring every interaction builds trust and drives meaningful outcomes.
Under her leadership, the Client Service Team consistently meets and exceeds company goals for client satisfaction and growth, serving as the primary point of contact for clients and their suppliers. Mai’s expertise spans all aspects of service delivery, ongoing support, and the cultivation of long-term customer success. She ensures the client’s voice is always heard and their needs are proactively addressed, making her a driving force behind the organization’s reputation for excellence.
