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Payroll Team Leader

Amsterdam, Netherlands

We are seeking an experienced Payroll Team Leader to join our growing team.

Based in Amsterdam (with two days per week in the office), this role reports to the Head of Payroll and Billing and forms part of the People2.0 EMEA Payroll and Billing function.

As Payroll Team Leader, you will be fully accountable for the accurate and timely delivery of payrolls within your team, ensuring SLAs are met and a high level of customer satisfaction is maintained.

You will build strong relationships with both internal and external stakeholders and play a key role in ensuring the payroll team delivers compliant, on‑time, and accurate payrolls across your sub‑region. Leading by example, you will coach and develop your team to deliver an outstanding customer experience while maintaining the highest standards of compliance.

You will be responsible for monitoring KPIs, managing workloads effectively, and ensuring team performance aligns with business expectations. Creating a positive and inclusive environment, you will foster trust, teamwork, and continuous improvement, making the payroll function a great place to work.

In addition, you will implement best practice in line with payroll regulations and drive ongoing improvements to payroll processes. Ultimately, your goal is to streamline operations while delivering a high‑quality service to both clients and stakeholders.

What you’ll get to do:

  • Recruit, lead, and develop a high‑performing payroll support team, overseeing workload allocation and performance
  • Oversee the end‑to‑end payroll process, ensuring accurate, timely, and compliant payroll delivery
  • Set objectives, prioritise workloads, and drive team performance against agreed KPIs
  • Develop, implement, and maintain payroll policies, procedures, and controls in line with legislation and company standards
  • Stay up to date with payroll legislation, regulatory changes, and industry best practice, implementing updates to mitigate risk
  • Work closely with Finance, IT, and other stakeholders to streamline processes and improve operational efficiency
  • Ensure appropriate training and coaching plans are in place, with regular training delivered, recorded, and documentation kept up to date
  • Promote a culture of continuous improvement within the team
  • Lead the implementation of new payroll systems and enhancements in collaboration with IT, vendors, and key stakeholders

Skills and experience we value:

Essential experience:

  • Fluency in both English and Dutch
  • Experience of running end to end payroll for the Netherlands
  • Proven ability to lead, motivate, and develop a high‑performing team
  • Proven track record of process improvement.
  • Analytical skills with ability to use and interpret data for purposes of improvement of processes and efficiencies.
  • Able to use analytical Tools such as BI etc to build and analyse reports.

Desirable experience:

  • Minimum of 7 years of progressive experience in payroll administration, with at least 5 years in a supervisory or leadership role.
  • Certification in Payroll Administration (e.g., Certified Payroll Professional) is highly desirable.
  • Experience in staffing industry
Benefits and location:

Here at People2.0, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

  • Competitive salary
  • 25 days annual leave, plus bank holidays
  • 2 Press Pause Days (An opportunity to step back, breathe, and focus on your wellness — whatever that may look like)
  • Company Pension
  • Dynamic international work environment – collaborate with global teams and gain cross-cultural experience
  • Flexible hybrid working – enjoy the balance of remote freedom and in-office connection.

How to apply:

To apply, please send your CV to vicky.lloyd@people20.com.

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About People 2.0​

People2.0 is the world’s leading enabler of flexible, mobile, on-demand, and remote work arrangements, including portable support solutions for independent contractors. The company’s global network of in-country, company-owned and operated establishments enable talent suppliers to hire any worker anywhere in any arrangement. Whether hiring locally or globally, People2.0’s employer of record (EOR) and agent of record (AOR) services keep contingent workers in compliance with local and international regulations. To learn more, visit People20.com.

People2.0 is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, national origin or ancestry, citizenship status, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, physical or mental disability, age, veteran status, uniformed servicemember status, gender identity, genetic information (including testing and characteristics) and any other characteristic prohibited by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co -workers.

In furtherance of this commitment, the Company is committed to providing a work environment that is free of prohibited harassment. As a result, the Company strictly prohibits sexual harassment and harassment against applicant and employees based on any legally recognized status, as defined above, or any other status protected by federal, state, or local laws.