Customer service is often referred to as the magic key that opens the door to business success. But in reality, it’s not magic, it’s hard work. Top-rated customer service, the kind that puts your staffing company in the forefront, takes intentional, committed actions every day.
A commitment to customer service begins with your approach to sales. While most recruiters are fantastic sales people, they need to always keep in mind that their core mission is connecting companies with talent and talent with positions that lead to career success.
Once these 6 principles are in place, you’ll have a customer service platform that: