Workforce Success Specialist

US (Hybrid/Virtual)

This position is responsible for the day-to-day operations and support of our clients’ pre-identified contractors on assignment through People2.0 Employer of Record services. This will include documentation receipt, accurate input, maintaining database integrity, ongoing contractor care management, inquiry resolution, and consistency across accounts. Coordination with multiple internal teams, communication regarding onboarding progress internally and externally. We strive to create an extraordinary experience for contractors and clients alike. The Specialist should be highly organized, detail oriented, and able to effectively manage high-volume onboarding.

Ce que vous pourrez faire :

• Manage onboarding of new contractors by gathering and validating all relevant legal documentation and adhering to the client’s requirements to include:
• Verification of I-9 Form/E-Verify
• Responding to communications
• Issue resolution
• Assisting with completing new hire paperwork
• Initiating, monitoring, and adjudicating all background check reports
• Managing contractor assignment details including time and expense entry in VMS systems
• Capturing and effectively recording appropriate data in various systems in a timely manner throughout the process
• Ensuring appropriate business teams are kept apprised of progress throughout process until onboarding is complete
• Proactively collaborate with internal teams, such as, Client Services, Payroll, Implementation and Compliance
• Track and report on missing documentation per client policies
• Create and maintain structured and organized records and process documentation for each client
• Contact contractors on a regular basis to maintain documentation and relationship
• Assist contractors with making updates to contractor information in appropriate systems
• Provide continued contractor care throughout their client engagement
• Assist and maintain communication about company policies and procedures to hiring managers throughout engagement
• Distribute reporting data on a regular schedule with attention to detail and ability to audit the information if needed as required by client
• Build relationships with employees to aid in long term employment satisfaction

Compétences et expériences que nous valorisons :

• Bachelor’s degree or equivalent combination of education and experience is preferred
• Excellent communication skills, both verbal and written
• Excellent listening skills
• Effectively collaborate in a team environment, as well as work well independently
• Expert customer service skills
• Attention to detail in document reviews as well as system input
• Good organization skills: able to manage multiple requests and stay organized
• Strong critical thinking and problem-solving skills
• MSP/VMS knowledge a plus
• Prior staffing/recruiting/HR experience is a plus
• Ability to set priorities and follow through on requests in a timely manner
• Experience with Canadian T4 employees a plus

Avantages et emplacement :

• The hourly range is $25.00 USD*
• Paid vacation, sick days, and holidays
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Voluntary life insurance
• Many more ancillary benefits
*Compensation may differ from the initial rate and can vary based on the candidate’s location.

Comment postuler :

À propos de People 2.0

People2.0 est le principal facilitateur mondial d’arrangements de travail flexibles, mobiles, à la demande et à distance, incluant des solutions de soutien portables pour les travailleurs autonomes. Le réseau mondial de l’entreprise, composé d’établissements locaux et exploités par l’entreprise, permet aux fournisseurs de talents d’embaucher n’importe quel travailleur n’importe où et dans n’importe quel arrangement. Qu’il s’agisse d’embaucher localement ou à l’échelle mondiale, les services d’employeur de référence (EOR) et d’agent de dossier (AOR) de People2.0 maintiennent les travailleurs conditionnels conformes aux règlements locaux et internationaux. Pour en savoir plus, visitez People20.com.

People2.0 s’engage à offrir des chances d’emploi égales à tous les associés et candidats, sans égard à la race, la couleur, l’origine nationale ou l’ascendance, le statut de citoyenneté, la religion, le sexe (y compris la grossesse, la lactation, l’accouchement ou les conditions médicales connexes), l’orientation sexuelle, le handicap physique ou mental, l’âge, le statut de vétéran, le statut de militaire en uniforme, l’identité de genre, les informations génétiques (y compris les tests et les caractéristiques) et toute autre caractéristique interdite par Loi fédérale, provinciale ou locale. Notre engagement envers l’égalité des chances s’applique à toutes les personnes impliquées dans nos opérations et interdit toute discrimination illégale de la part de tout employé, y compris les superviseurs et collègues.

Pour poursuivre cet engagement, l’entreprise s’engage à offrir un environnement de travail exempt de harcèlement interdit. En conséquence, la Société interdit strictement le harcèlement sexuel et le harcèlement envers les demandeurs et les employés en fonction de tout statut légalement reconnu, tel que défini ci-dessus, ou de tout autre statut protégé par les lois fédérales, étatiques ou locales.

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