Welcome to the People2.0 Americas bi-annual Client Services newsletter. This edition brings you important updates, events, and resources to help you navigate the talent landscape. As your trusted partner, we’re committed to keeping you informed and empowered to succeed.
Keep your Canadian operations up-to-date with these important legislative developments impacting workforce management.
The government is increasing the federal minimum wage to $17.75 per hour on April 1, 2025—a 2.4% increase.
This increase will ensure salaries for workers in federally regulated private sectors are keeping pace with year-over-year cost of living increases and help Canadians working in part-time, temporary and low- or minimum-wage jobs earn more.
Employers will be required to adjust their payroll information accordingly to ensure that these employees are paid at least the new hourly wage starting April 1. Should the provincial or territorial minimum wage rate exceed the federal rate, employers must pay the higher of the two.
Effective April 1, the following hourly minimum wage updates will be taking place:
We are reaching out to provide an update on the ongoing implementation of Bill 27 and the Ontario Licensing Program rolled out last year. As previously outlined, the Ontario government has published its ESA licensing regulations as of May 23, 2023. As background, the Ontario government passed Bill 27, Working for Workers Act, 2021, which introduced a requirement that all staffing firms in Ontario hold a valid license to operate.
As of February 2025, only 45% of licenses have been approved, leaving a substantial number of applicants still awaiting responses. The MOL hopes to have the process complete by April, 2025. You can check the status of your application here: Public Page of Applicants. Once approved, you will receive an email.
We will continue to provide updates on the progression as we receive them.
Contact Your Representative for Questions →
The People2.0 Sales Methodology training webinar series kicked off on January 23, 2025! Previous sessions will be available in the People2.0 Knowledgebase following the live events. Sign up to stay notified. Below are the upcoming sessions:
March 20, 2025 | Online Webinar
Master value-based selling by learning how to uncover and communicate personalized value that resonates with each prospect’s unique needs.
April 17, 2025 | Online Webinar
Transform standard discovery calls into meaningful conversations that uncover true customer needs, build rapport, and establish clear next steps.
May 8, 2025 | Online Webinar
Learn to identify and effectively engage with key decision-makers across the talent ecosystem by understanding their unique pain points, motivations, and business objectives.
Don’t miss these opportunities to connect, learn, and stay at the forefront of industry developments.
May 5-7, 2025 | Le Westin, Montreal
We are pleased to invite you to join us at the ACSESS Conference 2025, taking place May 5 – 7 at Le Westin in Montreal. This premier event brings together industry leaders and experts to discuss the latest trends, innovations, and opportunities in Canadian staffing. More importantly, the event allows for networking with your peers!
We are honoured to be among the featured speakers at the conference and would love for you to join us as Ray Gonder and Art Boyle speak on the topic of risk management. People2.0 will be hosting a dinner for all partners Tuesday evening after the event cocktail party, details to follow. Please let us know if you plan to attend, we would be delighted to see you!
For more details on the conference, please visit ACSESS 2025. As part of our partnered relationship with ACSESS, any People2.0 member receives ACSESS member pricing.
To take advantage of this savings, please email Jennifer at ACSESS directly to register: jtraer@acsess.org.
Don’t miss these opportunities to connect, learn, and stay at the forefront of industry developments.
June 9, 2025 | Caledon Country Club
We will be hosting our Annual Member Appreciation Golf Tournament on Monday, June 9, 2025, at the Caledon Country Club. Mark your calendars as it will be a great opportunity to network with People2.0 partners and staff. We hope you will join us for a fun day of golf, dinner, and recognition.
June 5, 2025 | Online Webinar
Join us for our next People2.0 Connect webinar focusing on independent contractor compliance. Learn about the latest regulatory updates, best practices for proper classification, and strategies to mitigate compliance risks in today’s evolving workforce landscape.
Registration coming soon
Top 50 Women CEO RecognitionCongratulations to Jennifer Ménard-Shand of Staff Shop who has been named one of the Top 50 Women Chief Executive Officers of 2025 by Women We Admire!
Jennifer’s leadership has transformed Staff Shop into one of Canada’s fastest-growing staffing agencies, with a focus on hospitality and light industrial sectors. Her commitment to ethical business practices and innovative workforce solutions exemplifies the excellence we value in our partnership network.
While it is great to provide individuals with employment opportunities, it is essential to understand the importance of reviewing and understanding Work Permits and SIN numbers.
All workers in Canada, whether they are citizens, permanent residents, or temporary residents, must have a Social Insurance Number (SIN) to work. It is important to note that SINs for temporary workers always begin with a 9. This indicates that you must request a copy of the work permit for review. Both temporary SINs that begin with a 9 and work permits have expiry dates.
There are two types of work permits that newcomers to Canada can apply for:
If a worker’s work permit expires, they can continue working under “maintained status” by providing proof of the application to extend.
Please note that having a worker employed with an expired SIN or Work Permit who is not in a ‘maintained status’ will result in repercussions for the employer.
For further information on this, please refer to the IRCC website:
The focus of our Invoicing and Billing Department is to ensure that all invoices are sent out accurately and on time to end-clients. This dedicated team works with our partners and internal People2.0 departments to promptly resolve any billing inquiries or issues that may arise.
What is the best thing about working in invoicing?
Our team! We have a wide range of knowledge & experience which helps greatly in day-to-day tasks and in resolving unexpected issues that come along the way.
What is the most challenging part of working in invoicing?
Tight deadlines, urgent items, keeping up with requirements from clients, and ever-changing technology.
What is something partners may not know about the invoicing process?
The number of items that are done manually to ensure clients receive their invoices in their preferred format and on time.
The Billing Team from Top Left: Olivia Hagner, Paola Navarette, Catherine Parent, Unaisa Belim, Linda Chapman, Anita Lanni, Josie Selvaggi (Samantha Giles, not pictured)
The Billing team can be reached by email at CANbilling@people20.com.
We’re here to support your success every step of the way. If you have any questions about the information in this newsletter or need assistance with any aspect of your workforce management, please don’t hesitate to reach out to your dedicated Client Services representative. Thank you for your continued partnership, and we look forward to helping you achieve your goals in the coming quarter.
