Workforce Success Specialist

US (Hybrid/Virtual)

This position is responsible for the day-to-day operations and support of our clients’ pre-identified contractors on assignment through People2.0 Employer of Record services. This will include documentation receipt, accurate input, maintaining database integrity, ongoing contractor care management, inquiry resolution, and consistency across accounts. Coordination with multiple internal teams, communication regarding onboarding progress internally and externally. We strive to create an extraordinary experience for contractors and clients alike. The Specialist should be highly organized, detail oriented, and able to effectively manage high-volume onboarding.

Wat je gaat doen:

• Manage onboarding of new contractors by gathering and validating all relevant legal documentation and adhering to the client’s requirements to include:
• Verification of I-9 Form/E-Verify
• Responding to communications
• Issue resolution
• Assisting with completing new hire paperwork
• Initiating, monitoring, and adjudicating all background check reports
• Managing contractor assignment details including time and expense entry in VMS systems
• Capturing and effectively recording appropriate data in various systems in a timely manner throughout the process
• Ensuring appropriate business teams are kept apprised of progress throughout process until onboarding is complete
• Proactively collaborate with internal teams, such as, Client Services, Payroll, Implementation and Compliance
• Track and report on missing documentation per client policies
• Create and maintain structured and organized records and process documentation for each client
• Contact contractors on a regular basis to maintain documentation and relationship
• Assist contractors with making updates to contractor information in appropriate systems
• Provide continued contractor care throughout their client engagement
• Assist and maintain communication about company policies and procedures to hiring managers throughout engagement
• Distribute reporting data on a regular schedule with attention to detail and ability to audit the information if needed as required by client
• Build relationships with employees to aid in long term employment satisfaction

Vaardigheden en ervaring die we waarderen:

• Bachelor’s degree or equivalent combination of education and experience is preferred
• Excellent communication skills, both verbal and written
• Excellent listening skills
• Effectively collaborate in a team environment, as well as work well independently
• Expert customer service skills
• Attention to detail in document reviews as well as system input
• Good organization skills: able to manage multiple requests and stay organized
• Strong critical thinking and problem-solving skills
• MSP/VMS knowledge a plus
• Prior staffing/recruiting/HR experience is a plus
• Ability to set priorities and follow through on requests in a timely manner
• Experience with Canadian T4 employees a plus

Voordelen en locatie:

• The hourly range is $25.00 USD*
• Paid vacation, sick days, and holidays
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Voluntary life insurance
• Many more ancillary benefits
*Compensation may differ from the initial rate and can vary based on the candidate’s location.

Hoe aanmelden?

Over People 2.0

People2.0 is wereldwijd marktleider op het gebied van flexibele, mobiele, on-demand en externe werkarrangementen, inclusief mobiele ondersteuningsoplossingen voor onafhankelijke aannemers. Het wereldwijde netwerk van People2.0 met vestigingen in eigen land stelt talentleveranciers in staat om elke werknemer waar dan ook in te huren. Of je nu lokaal of wereldwijd inhuurt, People2.0’s employer of record (EOR) en agent of record (AOR) diensten zorgen ervoor dat voorwaardelijke werknemers voldoen aan de lokale en internationale regelgeving. Ga voor meer informatie naar People20.com.

People2.0 is toegewijd aan het bieden van gelijke kansen op werk aan alle medewerkers en sollicitanten zonder aanzien van ras, huidskleur, nationaliteit of afkomst, burgerlijke staat, religie, geslacht (inclusief zwangerschap, borstvoeding, bevalling of gerelateerde medische aandoeningen), seksuele geaardheid, lichamelijke of geestelijke handicap, leeftijd, veteranenstatus, status als geüniformeerd militair, geslachtsidentiteit, genetische informatie (inclusief testen en kenmerken) en elk ander kenmerk dat verboden is door federale, staats- of lokale wetgeving. Ons streven naar gelijke werkgelegenheidskansen geldt voor alle personen die betrokken zijn bij onze activiteiten en verbiedt onwettige discriminatie door werknemers, inclusief supervisors en collega’s.

Ter bevordering van deze toewijding zet het bedrijf zich in om een werkomgeving te bieden die vrij is van verboden intimidatie. Dientengevolge verbiedt het bedrijf ten strengste seksuele intimidatie en intimidatie tegen sollicitanten en werknemers op basis van een wettelijk erkende status, zoals hierboven gedefinieerd, of een andere status die wordt beschermd door federale, staats- of lokale wetten.

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