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Director, Human Resources Operations

Americas (Virtual)

The Human Resources Director is responsible for planning, leading, and coordinating the policies, activities, and teams within the HR Operations functions. This role oversees the HR Operations and Benefits Departments which support a large national workforce of contingent and temporary workers. The HR Director is expected to provide impeccable customer service through prompt response to internal and external customers, while providing leadership to a team of 5 employees. This position reports to the SVP, Global Human Resources. We are a group of diverse, fun, creative, and motivated people who are tackling complex human capital management challenges and delivering world-class solutions to our enterprise clients. If you have a desire to be part of a great team, in an exciting and growing space, you’ll want to explore this opportunity.

Management Responsibilities:
• Recruits, interviews, hires, and trains new team members in the department.
• Oversees the daily workflow and efficiencies of the department.
• Provides constructive and timely performance and development feedback.

What you'll get to do:

  • Reviews current processes and procedures for efficiency and accuracy. Continually makes recommendations on improvements and opportunities within department.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, and initiatives to support the organization’s human resource compliance, benefits, and strategy needs.
  • Administers or oversees the administration of human resource programs including, but not limited to, compliance; regulatory updates; benefits; leave of absences; disciplinary matters; disputes and investigations; training and onboarding/offboarding processes.
  • Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Develop, implement, and communicate human resource policies to a national workforce operating in all 50 states.
  • As the subject matter expert, advise client representatives on employee background screening results and determine eligibility for employment in accordance with applicable law.
  • Prepare and present training guides and/or webinars based on new legislation or updates processes to internal and external stakeholders.
  • Ensure maintenance, updating and implementation of handbooks, policies, procedures, and guides.
  • Oversees client and employee communications for benefits, compliance updates, processes, and enhancements.
  • Reviews and analyzes the benefits programs to determine employee needs, trends, regulations, and practices, and develops competitive programs and services to meet company goals of the organization.
  • Directs preparation and distribution of written and verbal information to inform employees of benefits programs such as insurance plans, pension plans, 401(k), life and special employer-sponsored plans.
  • Handles HR and Benefits escalations from clients and employees and resolves appropriately. Proactively escalates to SVP HR, as needed.
  • Responsible for relationships and accountability of benefits plan administrators and advisors.
  • Ensures benefit plan compliance with ERISA, DOL, IRS, etc.
  • Maintain a high level of confidentiality due to exposure and availability to sensitive information.
  • Facilitates professional development, training, and certification activities for HR team.
  • Performs other duties as required.
  • Additional responsibilities as needed

Skills and experience we value:

  • Bachelor’s Degree in Human Resources, Business, or related field. Master’s Degree
    preferred
  • 10 plus years’ experience in an HR leadership role overseeing compliance and benefits
  • Human Resources Certification (SHRM, HRCI)
  • Strong experience with employment/regulatory compliance and benefits administration at a large national organization
  • Superior communication (both oral and written)
  • Attention to detail with an emphasis on accuracy
  • Strong orientation to quality, continuous improvement and customer service
  • Ability to lead and manager through a fast-paced, high-change environment

Benefits and location:

  • This position can be based anywhere in the U.S.
  • Eligible for variable compensation plan based on performance and company goals
  • Paid vacation, sick days, and holidays
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Voluntary life insurance
  • Many more ancillary benefits

About People 2.0​

People2.0 is the world’s leading enabler of global, mobile, flexible, and remote work arrangements. The company’s employer of record (EOR) and agent of record (AOR) establishments around the world, networked by its proprietary FlexLife™ technology platform, create a unique global ecosystem within which talent suppliers can engage any category of worker in any work arrangement, anywhere, while independently working professionals have access to business support services and portable benefits. Global workforce deployment is facilitated through a single master services agreement and one point of contact. Visit People20.com.

People 2.0 is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, national origin or ancestry, citizenship status, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, physical or mental disability, age, veteran status, uniformed service member status, gender identity, genetic information (including testing and characteristics) and any other characteristic prohibited by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

In furtherance of this commitment, the Company is committed to providing a work environment that is free of prohibited harassment. As a result, the Company strictly prohibits sexual harassment and harassment against applicant and employees based on any legally recognized status, as defined above, or any other status protected by federal, state, or local laws.

How to apply:

Send your cover letter and resume to recruiter@people20.com and reference the job title and location.