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Contractor Care Services Specialist

Americas (Virtual)

The Contractor Services Specialist reports to the Contractor Services Manager and is responsible for the day-to-day operations and support of contingent and EOR workers across the US with a focus on delivering an excellent worker experience. The Contractor Services Specialist is responsible for overall employee communications and experience. The position will focus on two primary areas: providing quality, detailed work product and building relationships with employees. The Contractor Services Specialist is expected to be self-directed and enjoy serving clients. They will be responsible for high-volume on-boarding and supporting employee relations. The successful candidate will operate with integrity, be highly organized and detail oriented, and able to effectively manage a heavy workload.

What you'll get to do:

  • Provide quality service and attention to detail is best-in-class
  • Directly responsible for overseeing all candidate and employee communications, which include:
    o Onboarding candidates
    o Verification of New Hire Paperwork
    o I-9 Compliance
    o Weekly check-ins with New Hires
    o Additional HR matters
  • Able to work collaboratively across all departments
  • Partner with team members for end-to-end onboarding processes
  • Build relationships with employees to aid in long term employment satisfaction
  • Update systems based on information received from Client Relations Representatives
  • Ideal candidate will have MS Office skills, and be adept at adopting multiple systems to
    manage the work
  • Work on special projects as assigned

Skills and experience we value:

  • Bachelor’s degree or equivalent combination of education and experience is preferred
  • Minimum 2-3 years of professional work experience in a service-based industry
  • Certified or HR Certification helpful, but not required
  • Attention to detail and problem solving
  • Excellent communication skills
  • Demonstrated ability to learn and apply basic concepts in new situations.
  • Ability to multi-task, set priorities, and follow up in a timely manner.
  • Effectively collaborate in a team environment, as well as work independently

Benefits and location:

  • Eligible for variable compensation plan based on performance and company goals
  • Paid vacation, sick days, and holidays
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Voluntary life insurance
  • Many more ancillary benefits

About People 2.0​

People2.0 is the world’s leading enabler of global, mobile, flexible, and remote work arrangements. The company’s employer of record (EOR) and agent of record (AOR) establishments around the world, networked by its proprietary FlexLife™ technology platform, create a unique global ecosystem within which talent suppliers can engage any category of worker in any work arrangement, anywhere, while independently working professionals have access to business support services and portable benefits. Global workforce deployment is facilitated through a single master services agreement and one point of contact. Visit People20.com.

People 2.0 is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, national origin or ancestry, citizenship status, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, physical or mental disability, age, veteran status, uniformed service member status, gender identity, genetic information (including testing and characteristics) and any other characteristic prohibited by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

In furtherance of this commitment, the Company is committed to providing a work environment that is free of prohibited harassment. As a result, the Company strictly prohibits sexual harassment and harassment against applicant and employees based on any legally recognized status, as defined above, or any other status protected by federal, state, or local laws.

How to apply:

Send your cover letter and resume to recruiter@people20.com and reference the job title and location.